General Air Commander Troubleshooting

Common issues with Air Commander integrations; not camera specific

ISSUE	SOLUTION
Camera fails to trigger, manually with Mavcam button, or otherwise.	Verify multiport USB cable is connected between Entire R3 and camera. Verify Entire R3 status LED blinks when trigger is commanded. Verify camera is on and in a standard shooting mode.
Camera lens remains extended after the vehicle is powered off.	Ensure camera power is switched off BEFORE vehicle is powered off.
Some images fail to trigger during missions; or images are skipped during survey missions.	Photo trigger interval too fast; adjust mission parameters to allow longer interval between trigger events during mission.

ISSUE

SOLUTION

Camera fails to trigger, manually with Mavcam button, or otherwise.

Verify multiport USB cable is connected between Entire R3 and camera. Verify Entire R3 status LED blinks when trigger is commanded. Verify camera is on and in a standard shooting mode.

Camera lens remains extended after the vehicle is powered off.

Ensure camera power is switched off BEFORE vehicle is powered off.

Some images fail to trigger during missions; or images are skipped during survey missions.

Photo trigger interval too fast; adjust mission parameters to allow longer interval between trigger events during mission.

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Last updated 7 months ago